Cancellation Policy

To request cancellation, email support@aminologic.com as soon as possible with your order number and the email address used at checkout.

Cancellation requests can be reviewed only before an order enters fulfillment. Submitting a request does not guarantee cancellation, because orders may move into packing and shipping quickly.

Orders cannot usually be canceled once they have been packed, fulfilled, assigned tracking, transferred to a carrier, or otherwise prepared for shipment.

If an order has already moved beyond the cancellation window, the order will continue through fulfillment and any post-delivery issue will be reviewed under our Refund & Return Policy.

If a cancellation is approved before fulfillment, AMINOLOGIC will void or refund the order through the original payment method when possible.

Refund posting times depend on the payment provider, card issuer, and banking network. AMINOLOGIC does not control the exact timing of funds appearing on a customer statement.

If an item becomes unavailable or an order cannot be fulfilled within the stated processing window, AMINOLOGIC may contact the customer with updated timing, substitution options where appropriate, or a cancellation/refund option.

AMINOLOGIC may also cancel or refuse an order before fulfillment for inventory, payment, address, fraud, compliance, or operational reasons.

AMINOLOGIC does not currently offer subscriptions, recurring billing, or automatic renewals.

If subscription products are introduced in the future, the billing frequency, amount, renewal terms, and cancellation process will be disclosed before checkout and before any recurring charge is authorized.