Frequently Asked Questions

Browse the catalog, choose the research products and variants you need, add them to your cart, and complete checkout. Orders begin processing after payment is confirmed.

Available payment options are shown at checkout. AMINOLOGIC supports secure payment processing and may offer card or supported digital payment options depending on availability.

Contact support@aminologic.com as quickly as possible with your order number. Once an order has entered fulfillment, changes or cancellations may no longer be possible.

Orders are typically processed within 0-2 business days. Standard delivery commonly arrives within 3-5 business days after fulfillment, and faster shipping options may be available at checkout. Every order includes free shipment protection.

AMINOLOGIC currently focuses on shipping within the United States. International availability may be added later as shipping and compliance coverage expands.

Research products are packed to reduce transit damage, with cushioning and handling consideration based on product type. Temperature-sensitive materials are handled according to the storage guidance shown on the product page.

AMINOLOGIC peptides are listed with 99%+ purity targets where applicable. Batch documentation and third-party testing details are shown on product pages when available.

Lyophilized peptides should generally be stored sealed, dry, protected from light, and kept cold. Product pages include storage guidance such as -20°C for long-term storage or 2-8°C for shorter storage windows.

Shelf life depends on the compound, storage state, and storage conditions. Lyophilized peptides can remain stable for extended periods when stored properly, and lot-specific guidance should be reviewed on the product page or batch documentation.

Amino H2O is sterile water with 0.9% benzyl alcohol as a preservative. It is offered as a laboratory research supply and should be handled only in appropriate research settings.

Yes. AMINOLOGIC publishes third-party testing information for qualifying batches, including methods such as HPLC for purity and Mass Spectrometry for identity confirmation.

Certificate of Analysis details are available on product pages when a batch has documentation attached. You can also email testing@aminologic.com with your order number if you need help finding a specific document.

AMINOLOGIC works with documented supply and quality processes for research materials. Product pages and batch documentation provide the most current available sourcing and testing details.

Every order includes damage protection. If a product arrives damaged in transit, contact support with photos for review. Eligible verified transit-damage claims may receive a one-time replacement. Reconstituted products, misuse, change of mind, and undocumented claims are not eligible for refunds or replacements.

Email support@aminologic.com with general questions, account questions, or contact requests. We typically respond within one business day.

Yes. Research institutions and high-volume customers can contact partners@aminologic.com with their requested products, quantities, and timeline for a custom quote.